EasyJet asks for ID for a flight… in the United Kingdom

You want to go on holiday to London and decide to buy a flight ticket from Easyjet. For online registration, the site asks you to insert your identity card or passport number. Be careful if you choose the first option, because once you arrive at the airport, you may be denied entry to the flight. Indeed, since Brexit, travelers will need to present a passport to travel to the United Kingdom.

Many commuters are still unaware of this change and find themselves crying with their eyes (and their identity card) on the tarmac. This happened to Séverine* who wanted to surprise her partner. In the end, the unfortunate woman was unable to get from Geneva to London at the expense of a thousand francs. “I will no longer travel with this company,” she murmured. The online registration misled us and they didn’t want to know anything. Like her and her partner, three others were on the ground for the same reasons.

The airline says it follows “guidelines from the UK Home Office and over 35 countries where various documents may be required”. So there is no question of modifying the criteria for entering identity documents depending on each country. The company believes that passengers are adequately informed when selecting their flight online, especially in the help section of the website. And to remind that “it is the responsibility of travelers to check that they really respect the conditions of entry into the countries they are going to”.